Effective communication starts with active listening – give the gift of attention

Gifts I love Christmas and the giving and receiving of gifts, but Christmas is over now and I’ve been thinking about a gift we can give all through the year – the gift of attention.

Most of us think we are good listeners (especially coaches, mentors and therapists), but a study into what makes good communication shows that professionals allow their clients on average only twenty seconds before intervention. Continue reading “Effective communication starts with active listening – give the gift of attention”

Christmas Coaching – Don’t stress the small stuff !

It’s the time of year when we are all burdened with too many tasks, finishing and completing work assignments, planning Christmas holiday, management of cards, food, guests, gifts and staff nights out. The Christmas spirit is all around us just look at some of the lights on the houses in your neighbourhood its screaming at us. Continue reading “Christmas Coaching – Don’t stress the small stuff !”